NorCal Brewing Solutions Privacy Policy

Please review how your data is protected, and how it will be used.

Security

Protecting your privacy when using our website is important to us.

 

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

 

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. We shred any hand-written credit card information immediately after we successfully run your credit card.

Data for Payment

The shopping cart may collect the following shopper information for credit card processing:

  • Name
  • Email
  • Address (billing and/or shipping)
  • Credit/Debit card details
  • IP

The information is collected so that payment can be processed and shipping can occur. The payment data will be shared with a payment processor as well as the order total and possibly order details such as the products ordered. Payment processors include:

  • PayPal Express Checkout
  • PayPal Payments Pro

Data for Shipping

In order to ship a physical good, a shipping address is needed as well as product weight, box sizes, and order totals. This information will be shared with U.S. Postal Service, Federal Express, UPS.

Data for Analytics

Pages browsed will be logged by the Web Server and tracked by Google Analytics. The information tracked and logged will include your IP.

Data collected when browsing the store

Your IP and cookie data will be shared with Facebook, Twitter, Pinterest, Google Plus should you click on their links.

Data Collected when Registering

You DO NOT need to register in order to use or purchase from this website. You may place orders and check out as a guest. If you wish to register (for quick and easy access to track your order at a later time) you must complete the registration form.

 

When you register for an account we collect your Name and Email and when you checkout we store your Billing Address, Shipping Address, and Order Details to enable easy check out the next time you order. You can use the Facebook Login to sign-in/register for an account. When registering for an account using Facebook Login we only store your first name, last name and email.

 

Whether you register or check out as a guest, when you place an order with us you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, or require further information from you, we will use this information to contact you.

 

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

 

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Cookies

Cookies are small files stored by your browser on your device. They are used to remember preferences and improve the browsing and checkout experience. Our shopping cart uses the following cookies:

  • Shopping Basket Cookie sets a basket ID to correlate to your temporary shopping cart file. (remains for up to 7 days)
  • Mini Cart Cookie contains a list of products you have added to your cart. Used for displaying your shopping basket while you browse store pages. (remains for up to 7 days)
  • Shopper Cookie saves email, billing address and shipping address so that the next time you check out your address information is already populated. This cookie is created when you submit an order. (is kept for 1 year)
  • Customer Registration Cookie contains your name and whether or not you are logged in. (remains for up to 1 year)

Links

This website contains links to other sites (for example, YouTube). Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Data Retention

Orders When an order is completed the order information (including email, name, address, products, shipping method, etc.) is stored in a database. That information remains for up to one year.

Customer Registration Your orders and addresses will remain until you delete them in your account.

Data Deletion

Orders Contact us to remove order data.

Customer Registration Contact us to remove your account.

Cookies Cookies can be cleared by you. The method used depends on the browser and device. See wikiHow for more information.

Fulfilling Data Requests

Contact us if you need a copy of your Orders or Customer Registration data.

 

If you feel that we are not abiding by any portion of this privacy policy contact us immediately by telephone: (530) 243-2337 or email: Sales@NorCalBrewingSolutions.com.