NorCal Brewing Solutions
Close-out Specials
We are offering discount pricing on hundreds of items that we will no longer carry.
These items can be found in the SPECIALS! link in the main pull-down menu.
Sorry, close-out items cannot be returned.
Hours of Operation, Contact Information
As mentioned above, we are no longer a walk-in homebrew store.
Orders placed online can be picked up (without a shipping or processing fee) at our manufacturing / warehouse location:
NorCal Brewing Solutions
8865 Airport Rd. STE H
Redding, CA 96002
For a limited time (until the homebrew supplies are sold out) we will continue to accept walk-in traffic. $20 minimum walk-in purchase please.
Our Phone Support, Delivery, and Order Pick-Up Hours Are:
Monday - Friday: 9:00 am- 5:00 pm Pacific Time
Saturday & Sunday: CLOSED
Call us: (530) 243-2337 or (530) 221-9463
eMail us: Sales@NorCalBrewingSolutions.com
Returns & Replacements
If you are not completely satisfied with your purchase, you may return unused items for an exchange, or receive a refund for purchase price (less shipping) within 30 days of the purchase date, with original receipt.
Packages must have a Return authorization number (RA#). Please contact us to obtain an authorization number.
ITEMS DAMAGED IN TRANSIT: Most shipments carry shipping insurance. Please notify us first before taking any action, and please keep all packaging materials. We will likely request that you email us pictures of the item(s) and the packaging.
All returns are to be sent to:
NorCal Brewing Solutions
8865 Airport Rd. STE H
Redding, CA 96002
Shipping
We do experience heavy demand for our products during the holiday season. Many of our products are built on demand to ensure freshness and this occasionally increases our fulfillment time. We do process orders in the sequence in which they’re received.
In stock orders placed by noon Central Time ship same day, guaranteed delivery in 3 business days. Packages are delivered Monday-Friday, between 8am and 6pm.
In stock orders placed by noon Central Time ship same day, guaranteed delivery in 2 business days. Packages are delivered Monday-Friday, between 8am and 6pm.
In stock orders placed by noon Central Time ship same day, guaranteed delivery in 1 business day. Packages are delivered Monday-Friday, between 8am and 6pm.
Payment
We accept PayPal, Visa, MasterCard, Discover, and American Express.
All check-out (including credit cards) is processed through an SSL-secured PayPal gateway. You do NOT need to have a PayPal account.
Orders will not be shipped until payment is received.
Pricing & Promotions
While we make every effort to accurately price all items on our web site, all prices and shipping weights are subject to change.
Gift Cards
Electronic gift cards are available for puchase. They require a recipient's e-mail address. Each gift card is assigned a unique number.
Viewing Orders
To view order history, track orders, create wish lists and write user reviews, consider creating an account with us. While it is not necessary to create an account to make a purchase, we highly recommend doing so to take advantage of all the features available.
Privacy Policy
We respect and are committed to protecting your privacy. The only information stored in our server is your name, company name (if any), registration date, eMail address, and mailing address. NO PAYMENT INFORMATION IS STORED UNLESS YOU SPECIFICALLY CHECK THE BOX TO DO SO. We will NEVER disclose or sell your information to anyone.
Security Policy
Your payment and personal information are
always safe. We use ShopSite shopping cart software. The Secure Sockets Layer
(SSL) used is the industry standard and the best software available today for
secure commerce transactions. It encrypts all personal information, including
credit card number, name, and address, so that it cannot be read over the
internet.
In fact, because ALL check-out is done through a secured PayPal gateway, your
credit card information is never seen by any person, except for the last 4
digits.
